Privacy Policy

Last Updated: 9 April 2026

At Zivhealth Pharmaceuticals Pvt. Ltd. ("Zivhealth", "we", "our", or "us"), we value your privacy and are committed to protecting the personal information you share with us through our website, zivhealth.in.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, fill out an inquiry form, contact us, or connect with us through WhatsApp.

1. Who We Are

Company Name: Zivhealth Pharmaceuticals Pvt. Ltd.

Registered Address: 701, Keshoram Complex, Sector 45, Chandigarh - 160045

Phone: +91 9779992075

Email: info.zivhealth@gmail.com

Zivhealth is engaged in PCD Pharma Franchise, Third Party Manufacturing, and related pharmaceutical business opportunities.

2. Information We Collect

a) Personal Information

• Full name
• Phone number
• Email address
• City, state, or business location
• Company or firm name
• Message or inquiry details submitted through forms

b) Business Verification Information

• Drug License details
• RMP ID
• Business type or business credentials
• Other documents or details required to assess partnership eligibility

c) Technical Information

• IP address
• Browser type
• Device type
• Pages visited
• Date and time of visit
• Referring website/source

3. How We Collect Information

• Website inquiry forms
• Contact forms
• WhatsApp inquiry redirects
• Email communications
• Phone calls initiated by you
• Basic website analytics and cookies, where applicable

4. Why We Collect Your Information

• To respond to your inquiries
• To share details about our products, services, franchise opportunities, or third party manufacturing solutions
• To evaluate partnership eligibility
• To verify business credentials such as Drug License or RMP ID where required
• To communicate with you through phone, email, or WhatsApp
• To improve our website, services, and user experience
• To maintain internal business records
• To comply with legal, regulatory, or business requirements

5. Important Eligibility Requirement

Please note that a valid Drug License or RMP ID may be required to partner with Zivhealth for certain pharmaceutical business opportunities. Any such information shared with us will be used only for verification, evaluation, and business communication purposes.

6. No Online Payments on Website

Our website does not process or accept online payments. We only collect inquiries through website forms and WhatsApp redirection for communication and business discussion purposes. Therefore, we do not collect payment card, UPI, banking, or checkout-related payment information directly through the website.

7. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in limited situations, such as:

• With employees, team members, or authorized representatives handling your inquiry
• With service providers supporting our website, hosting, communication, or analytics
• When required by law, regulation, court order, or government authority
• To protect our legal rights, business interests, or safety

8. Cookies and Analytics

Our website may use cookies or similar technologies to improve functionality, understand visitor behavior, and enhance user experience.

These may help us:

• Analyze website traffic
• Understand which pages users visit
• Improve performance and usability

You may choose to disable cookies through your browser settings, though some website functions may be affected.

9. Data Retention

We retain your information only for as long as reasonably necessary for responding to inquiries, business communication, record keeping, legal or regulatory compliance, and internal operational needs.

10. Data Security

We take reasonable technical and organizational precautions to protect your information against unauthorized access, misuse, loss, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Rights

Subject to applicable law, you may request to:

• Access the personal information you have shared with us
• Correct or update inaccurate information
• Request deletion of your information
• Withdraw consent for future communications
• Opt out of promotional or marketing communication

To make such a request, please contact us using the details below.

12. Third-Party Links

Our website may contain links to third-party platforms or services, including WhatsApp or other external websites. Once you leave our website, your interaction with those third-party platforms is governed by their own privacy policies and terms. We are not responsible for their privacy practices or content.

13. Children’s Privacy

Our website and services are intended for business, professional, and commercial inquiries. They are not directed toward children. We do not knowingly collect personal information from minors through the website.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website practices, or legal requirements. Any revised version will be posted on this page with an updated "Last Updated" date.

15. Contact Us